Label Re-Orders

LABEL REORDERS

We’ve changed the process for reordering labels recently to simplify the process. Over the past year we have moved most of our standard label sizes to roll labels, so the per-sheet quantities have changed to per-label quantities. 

We have also introduced additional label materials.

How To Re-Order Labels

To re-order labels, go to the product page for the original label design and select the size that you selected before. You can choose any material and quantity for the same size. For exact reprints, select the option for exact reprints and enter your order number. If you no longer have your original order number. A 10% reorder discount will automatically be applied. Since reorders are exact reprints, we will print and ship the order exactly as it was printed previously. If the size you ordered is not the same we will contact you to adjust the price before processing your order. Please contact us (details below) if you are unsure of the previous size to avoid delays.

If you need a different size or changes to the text from your original order, do not check the reprint option, since your order will need to be proofed as a new design. Orders requiring changes do not qualify for the reprint discount.

Finding Your Previous Order Details

If you originally ordered labels on this site, you can find your order details in your account. You can click directly through from the item you want to reorder and select options from that page.

If you ordered labels from us through Etsy or Amazon, you will find your original order number in your confirmation e-mail or order history on those websites. If you are not able to locate your previous order number, please provide us with the name of the person that originally ordered the labels in the field or contact us for assistance so that we can look up the order details for you. You can search our product catalog below to find the matching item.

 

Need Help?

If you need assistance looking up your previous order, or if you previously ordered a customized design, please order from the custom designs section of your account or get in touch with us and we’ll help you get set up. Rates for custom labels are still set at the previous per-sheet price but will be printed on roll labels in most cases.

970-541-2914

 

help@authenticheirlooms.com

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